Часто задаваемые вопросы

A: The minimum order quantity for regular products is 1 piece. The minimum order quantity for customized products ranges from 10 to 100 pieces, depending on the type of product, and requires further communication and negotiation.

Reply: For all the aesthetic instruments, the high quality and strong carton case/wooden case /aluminum alloy case would be used. Our professional inspection team will carefully check every instrument before shipment to ensure transportation safety.

A: All of our machines have various certifications, including quality certification from the Chinese government, CE, RoHS, FCC, and other certifications.

A: Sure, Aloy ensures the highest quality standards for our products through a rigorous quality control process that includes inspections at every stage of production, advanced equipment, and testing methods, and ongoing evaluation by our dedicated quality control team. Additionally, our product design follows international standards to ensure the safety, effectiveness, and reliability of our products. We take quality control seriously and are committed to delivering exceptional products and services to our customers.

A: The advantage is that our product is the most cost-effective among products of the same kind. A reasonable price helps us avoid being at a loss in a price war.

A: Yes, we can customize the packaging by printing your logo or designing a packaging style to your liking. Please provide us with the artwork of your logo or the details of the packaging style you prefer, and we will confirm if it is feasible and the associated costs.

A: We offer a range of standard designs and functions for our instruments. However, if you have specific design or functional requirements, we may be able to provide customization options to meet your needs. Please provide us with the details of your requirements and we will evaluate if it is feasible.

A: The OEM/ODM process typically involves the following steps:

Initial communication: We will discuss your product requirements, specifications, and any other necessary details.

Engineering design: Our engineers will design and develop the product according to your requirements.

Sample production: We will produce a sample and send it to you for review and approval.

Mass production: Once the sample is approved, we will proceed with mass production.

Quality control: We will conduct strict quality control throughout the production process to ensure the product meets your standards.

The exact process may vary depending on the product and your specific requirements. We will work closely with you throughout the process to ensure your needs are met.

Reply: The delivery time depends on the order quantity, product type, production cycle, logistics transportation time, and other factors. We will try our best to meet customer requirements and provide timely delivery. Normally 1 to 10 working days for the ship date, even same-day shipping for some goods in stock.

A: Our products come with detailed instructions and instructional videos, and we offer online consultation services to assist you. If you still have difficulty operating the instrument, please contact our customer service team for further assistance. Our goal is to ensure that you are satisfied with your purchase and are able to use our products effectively.

A: We have 20-year experience in the field of Beauty Equipment. High quality and perfect service earn us a great reputation. Aloy has a strict quality inspection process and very few unqualified products. If our product is unqualified, we will have a detailed analysis of the problem and deal with the problem according to the contract. You don’t need to worry about the following problem. Our team will provide you with great service.

A: Yes, we have. Normally one year warranty on the host machine is provided. Three months of warranty for handles, accessories, and parts.

A: Thank you for your interest in our product. Our prices are based on factors such as material costs, production costs, and market demand, and we strive to offer competitive pricing while maintaining the quality of our products. Our high-quality products and excellent after-sales service are directly related to our pricing. We understand that pricing is an important consideration for our customers, and we may be able to offer a discount based on the quantity of your order or other factors.